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Navy Federal Credit Union

How to Whitelist Emails

Navy Federal wants to help make sure your emails are getting delivered to you! In order to help ensure proper delivery of emails to your inbox, you can add senders of legitimate emails to your whitelist, also called the Approved or Safe Sender list. Click below to view instructions on how to do so for several popular Internet Service Providers and email companies.

Web-based Clients

Desktop Clients

Mobile Clients

AOL Mail

  1. Click "Contacts" in the right toolbar.
  2. Click "Add Contact".
  3. Enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  4. Click the "Add Contact" button in the popup to finish.

Comcast

  1. Click "Preferences" from the menu.
  2. Click "Restrict Incoming Email".
  3. Click "Yes to Enable Email Controls".
  4. Click "Allow email from addresses listed below".
  5. Enter MyNavyFederal@response.nfcu.org as the address you want to whitelist.
  6. Click "Add".
  7. Click "Update to finish".

Earthlink

  1. Click "Address Book".
  2. Click "the Companies (Domains) link in the top right corner".
  3. Click "Add".
  4. Enter the domain of the sender you want to whitelist.
  5. Click "Allow This Company (Domain) to finish".

Gmail

  1. Open an email from the sender that you want to whitelist.
  2. Click on the little down-pointing triangle arrow next to "reply."
  3. Click "Add MyNavyFederal@response.nfcu.org to Contacts list" to finish.

Mobile.me

  1. Click MyNavyFederal@response.nfcu.org in the header of the message you're viewing.
  2. Click "Add to finish".

NetZero

  1. Click "the Address Book tab on the top menu bar".
  2. Click "Contacts".
  3. Click "Add Contact".
  4. Enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  5. Click "Save to finish".

Yahoo! Mail

  1. Open the email message from the sender you want to add to your address book.
  2. Click "Add to Contacts" next to MyNavyFederal@response.nfcu.org.
  3. On the "Add Contact" popup, add additional information if needed.
  4. Click "Save to finish".

Windows Live Hotmail

  1. Open an email from the sender that you want to whitelist.
  2. Click "Add to contacts" next to MyNavyFederal@response.nfcu.org to finish.

Outlook 2010

  1. Click the "Home" tab.
  2. Click "Junk".
  3. Click "Junk E-mail Options".
  4. Click "Safe Senders".
  5. Click "Add".
  6. Enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  7. Click "OK to finish".

Outlook 2007

  1. Right-click on the email you received (in the list of emails).
  2. Click "Junk E-mail".
  3. Click "Add Sender to Safe Senders List" to finish.

Microsoft Outlook 2003

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click "Click here" to download images in the gray bar at the top of the message.
  3. Click "Add Sender to Senders Safe List" to finish.

Mac Mail

  1. Click "Address Book".
  2. Click "File".
  3. Click "New Card".
  4. Enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  5. Click "Edit" to finish.

Mozilla Thunderbird for PC

  1. Click "Address Book".
  2. Make sure "Personal Address Book" is highlighted.
  3. Click "New Card". This will launch a New Card window that has three tabs: Contact, Address, and Other.
  4. Under "Contact", enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  5. Click "OK" to finish.

Mozilla Thunderbird for Mac

  1. Click "Address Book".
  2. Make sure "Personal Address Book" is highlighted.
  3. Click "New Card". This will launch a New Card window that has three tabs: Contact, Address, and Other.
  4. Under "Contact", enter MyNavyFederal@response.nfcu.org and additional information if you wish.
  5. Click "OK" to finish.

Apple Devices — iPad, iPhone, iPod® Touch

  1. On any message, tap the sender and add to either a new contact or an existing contact:

IMG_0535

Android Devices — Samsung, Google Nexus, others

  1. In the default email client, touch the picture of the sender.
  2. Click "OK" to add to contacts.

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Comcast® and the Comcast design logo are trademarks or service marks of Comcast Corporation or its subsidiaries. Earthlink® is a registered trademark of Earthlink, Inc. Gmail webmail service is a trademark of Google, Inc. Mobile.Me®, Mac®, Apple®, The Apple Logo, iPhone®, iPad®, and iPod® touch are registered trademarks of Apple, Inc., registered in the U.S. and other countries. NetZero is a registered trademark, and the NetZero logo is a trademark of NetZero, Inc. Microsoft®, Hotmail®, Outlook®, Windows®, and Windows Live® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Android is a trademark of Google, Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

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