To ensure that your cards and account are safe, Navy Federal monitors transactions on your debit card for fraud and other suspicious activity.
Navy Federal will now be sending out SMS text alerts to members to verify suspicious transactions on their debit cards. If we detect unusual activity on your card, you'll get alerted within minutes. All members who have registered their cell phone numbers with us will be able to receive SMS text alerts. Members who do not have a cell phone registered with us will continue to receive voice alerts on other phone numbers in our records. Please log in to Account Access or call us to update your phone number in order to ensure that we have your most up-to-date information.
If you do receive an alert, please respond to it quickly as it may disrupt future use of your card. Responding to an alert will be completely free for you. We understand that an alert may be an inconvenience, but we care about the safety of your account. Rest assured that we will never ask for sensitive account or personal information via SMS text.