Navy Federal Credit Union
Navy Federal Credit Union

Keep Your Personal Information Safe and Secure

Heartbleed Bug Information

The security vulnerability called "Heartbleed" only affects websites that use an OpenSSL, or open source encryption technology. Navy Federal continually evaluates its systems and potential vulnerabilities. We are not susceptible to this issue. You can be assured that your accounts remain safe and secure. To make sure that you're doing all you can to protect your personal information, take a moment and review these tips.

Whether you're online or on your mobile device, the following tips can help protect your personal information. Plus, take advantage of member discounts on products like McAfee® AntiVirus Plus and Equifax® Credit Monitoring Service.

  • Install and update anti-virus and spyware-detection software, as well as a firewall.
  • Keep your computer and browser updated by allowing automatic downloads.
  • Never respond to emails or web pages requesting personal information verification.
  • Delete emails from unknown senders with nonsensical information, subject line typos, or suspicious links.
    Do not click any links in suspicious emails.
  • Use strong passwords with a mix of numbers, random characters, and upper- and lowercase letters.
  • Make sure your password for Account Access and Mobile are unique and not used on other websites.
  • Limit your sharing of personal information online and read privacy statements.
  • When you shop online, check your browser for an "s" (for "secure") in the web address (i.e., "https")
    and a locked padlock symbol.
  • Set passwords and enable screen locks to prevent others from using your devices.
Other Tips
  • Check your account information frequently and report and suspicious transactions immediately.
  • Place a code word on your account for an extra layer of security when you call or visit a branch.
  • Go paperless and receive statements electronically to better protect your account information.
  • Mortgages5/5 ARM as low as+
  • Auto Loansas low as+
  • Certificatesas high as
  • Checkingas high as
  • Credit Cardsas low as++
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