2-Step Verification

An Extra Layer of Protection for Your Accounts

We’re always looking out for your security—that’s why we’ve added 2-Step Verification to your sign in process. Members who enroll in 2-Step are 3 times more likely to avoid fraud.


2-Step is a second layer of protection for signing in. After completing the sign in process you’re used to, you’ll be prompted to enter a security code or tap a push notification we’ll send to one of your trusted devices. This is the second step. Then you’ll be able to access your accounts.


By asking you to complete this second step, we’re double-checking your identity. 2-Step makes it much harder for defrauders to access your account because they would need your username, password and access to your email or trusted device. It’s one more way we’re working to protect your accounts.

Need help? Check out Frequently Asked Questions.

How to Enable 2-Step Verification

Mobile Banking

  1. Sign in to the mobile app.
  2. Review the information about 2-Step and tap Enable 2-Step.
  3. Tap Done.
  4. The next time you sign in, you’ll complete the process.
  5. After signing in, select a verification method to complete 2-Step. In this case, we select Text Message.*
  6. Check your text messages for one from us containing your security code.
  7. Enter the code. You can also enable Easy Sign In on this screen so you don’t have to complete 2-Step every time you sign in. Tap Submit.

Online Banking

  1. Sign in to online banking.
  2. Review the information about 2-Step and click Enable 2-Step.
  3. Click Done so you don't have to complete 2-Step every time.
  4. The next time you sign in, you’ll complete the process.
  5. After signing in, select a verification method to complete 2-Step. In this case, we select Text Message.*
  6. Check the box to remember your browser so you don’t have to complete 2-Step every time you sign in.
  7. Click Verify Me.
  8. Check your text messages for one from us containing your security code.
  9. Enter the code and click Confirm.