If your vehicle is totaled in an accident or stolen and not recovered, the insurance settlement is based on the actual cash value, not the outstanding loan balance. This could create a loan "gap"—money you owe on the loan after the insurance company pays its portion. GAP may cover the difference between the outstanding loan amount and the actual cash value and covers up to $1,000 of your deductible. Note: GAP cannot be transferred from one vehicle to another. GAP protects up to 150% of the actual cash value of the vehicle.
Note: For new loans: GAP can be added during the initial online loan application process, in person at a branch, or by phone.
For existing loans: Call us at 1-888-842-6328 or our international phone numbers.