To continue enjoying all the features of Navy Federal Online, please use a compatible browser. Confirm your browser capability.

Vienna, Va. (March 3, 2026) – Navy Federal Credit Union, has partnered with Single Stop to offer free benefit screenings to our members nationwide. This collaboration will allow members in all 50 states to access Single Stop’s virtual platform. The service is designed to increase awareness of available financial and community support resources while equipping members with the tools and agencies to take an active role in addressing their needs, at no cost to the members. 

“This partnership reflects our continued commitment to supporting our members’ financial well-being,” said Pam Perry, senior vice president of the office of financial opportunity at Navy Federal Credit Union. “By offering free, easy-to-use benefits screenings through Single Stop, we’re empowering our members with information and resources that can help them navigate financial challenges, now and in the future.”

Single Stop enables members to complete virtual, self-service screenings by answering a series of questions. Based on the information provided, the tool identifies government benefits and local resources at the ZIP code level. Members also receive benefit guides that outline next steps and help them navigate each application process.

How Single Stop Works:

  • Single Stop is a free service available to Navy Federal members in all 50 states.
  • Members complete virtual, self-service benefits screenings through the platform.
  • The tool identifies eligible government benefits and local resources based on ZIP code.
  • Members receive step-by-step benefit guides tailored to each application process.

“This partnership represents an important step forward in how financial institutions can proactively support their members beyond traditional banking services,” said Steven Williams, CEO of Single Stop. “By working with Navy Federal, we’re making it easier for millions of people to understand what benefits and resources they qualify for and to take meaningful steps toward greater financial security.”

This program is tentatively scheduled to launch this month.

About Single Stop: Single Stop is a nonprofit organization dedicated to connecting individuals with essential resources to overcome financial barriers. By providing an online benefits screening tool, legal assistance, tax preparation services, and referrals to local resources, Single Stop empowers students and families to access critical support in areas like housing, food, and healthcare, ensuring they can focus on achieving their educational and personal goals. Their mission is to address the underlying challenges that hinder success and well-being, with a focus on promoting equity and reducing disparities for vulnerable populations. For more information visit singlestop.org  

About Navy Federal Credit Union: Established in 1933 with only seven members, Navy Federal now has the distinct honor of serving more than 15 million members globally and is the world’s largest credit union. As a member-owned and not-for-profit organization, Navy Federal always puts the financial needs of its members first. Membership is open to all Department of Defense and Coast Guard Active Duty, Veterans, civilian and contractor personnel, and their families. Navy Federal employs a workforce of over 25,000 and has a global network of 382 branches. Navy Federal is contracted to operate the Overseas Military Banking Program under the authority of the Department of Defense, which provides Active Duty military Servicemembers deployed overseas with access to some 60 branches and hundreds of ATMs spread across 10 countries and territories. For more information about Navy Federal Credit Union, visit navyfederal.org.