Phone Numbers for Navy Federal Credit Union

Services

Toll-Free in the U.S.
1-888-842-6328

Phone Numbers for Navy Federal Credit Union.
Group Hours (Shown are Eastern Time) Phone Numbers
Member & Account Services 24-hour service 1-888-842-6328
Mortgage Services Mortgage Applications:
7 AM to midnight, Monday through Saturday
9 AM to midnight, Sunday

Mortgage Servicing:
Noon to midnight, Sunday
1-888-842-6328
Certificate & IRA Services 7:30 AM to 11 PM, Monday through Saturday
10 AM to 6:30 PM, Sunday
Phone: 1-888-842-6328
Fax: 703-206-4250
Deposit Trust Section 8 AM to 6 PM, Monday through Saturday
8 AM to 3 PM, Saturday
Phone: 1-888-842-6328
Fax: 703-206-3724
Check Reorder: Checking, Checking Line of Credit & MMSA 24-hour service through Harland Clarke 1-888-842-6328
Navy Federal Financial Group (NFFG) 8:30 AM to 7 PM, Monday through Friday 1-877-221-8108
Navy Federal Financial Group (NFFG) website
Accidental Death & Dismemberment (AD&D) Applications: 1-800-233-3577
Claims/Policy Changes: 1-800-779-5433
Online Banking: Password and Enrollment Assistance 24-hour service 1-888-842-6328
Online Banking: Mobile and Online Technical Support 7:30 AM to 11 PM, Monday through Friday
10 AM to 6:30 PM, Saturday through Sunday
1-888-868-8123
Navy Federal Online® Bill Pay CheckFree Corporation: 7 AM to 1 am 1-888-560-8031
Personal Finance Management 8 AM to 4:30 PM, Monday through Friday
Please have your Access Number or account number available when calling.
Toll-free service available in U.S., Puerto Rico and Guam.
1-888-503-7106 (toll-free)
703-255-8492 (local in metro Washington, DC)
Business Services 8 AM to 6 PM, Monday through Friday 1-877-418-1462
TDD (for the hearing impaired) 24-hour service 1-888-869-5863 (toll-free)
703-255-8878 (local in metro Washington, DC)
LendKey Student Loans 8 AM to 8 PM, Monday through Friday 1-877-304-9302

To call us from overseas, you can:

  • dial the toll-free number for your country and carrier listed in the chart below.
  • dial 0170 from a landline and ask the operator to connect you with our international collect number, 1-703-255-8837.
  • use another collect call service to call 1-703-255-8837. We'll accept all charges.
  • use a Voice over Internet Protocol (VoIP) app, such as Skype, to call 1-888-842-6328 from your phone or computer.

International

International 1-703-255-8837
(collect)

International Phone Numbers for Navy Federal Credit Union
Country Carrier Toll-Free Number
Australia Reach 0011-800-0-842-6328
Optus 0011-800-0-842-6328
Germany Deutsche Telkom 00-800-0-842-6328
Hong Kong HKTI 001-800-0-842-6328
Italy Telecom 00-800-0-842-6328
Japan Cable & Wireless IDC (landline phones subscribing to international service) 010-800-0-842-6328
Cable & Wireless IDC (any fixed or payphone) 0061-010-800-0-842-6328
KDD (landline phones subscribing to international service) 010-800-0-842-6328
KDD (any fixed or payphone) 001-010-800-0-842-6328
SoftBank Telecom, formerly Japan Telecom (landline phones subscribing to international service) 010-800-0-842-6328
SoftBank Telecom, formerly Japan Telecom (any fixed or payphone) 0041-010-800-0-842-6328
NTT (landline phones subscribing to international service) 010-800-0-842-6328
NTT (any fixed or payphone) 0033-010-800-0-842-6328
From any DSN phone on any US Navy base on mainland Japan 99-800-0-842-6328
Korea DACOM 002-800-0-842-6328
Korea Telecom 001-800-0-842-6328
ONSE 008-800-0-842-6328
Malaysia Telecom Malaysia 00-800-0-842-6328
New Zealand TNZI 00-800-0-842-6328
Philippines PLDT 00-800-0-842-6328
Singapore Singapore Telecom 001-800-0-842-6328
Spain Telefonica 00-800-0-842-6328
Taiwan CHT-I 00-800-0-842-6328
United Kingdom BT 00-800-0-842-6328
Cable & Wireless 00-800-0-842-6328