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Services

Toll-Free in the U.S. 1-888-842-6328

Hours (Shown are Eastern Time)Phone Numbers
24-hour service1-888-842-6328
Hours (Shown are Eastern Time)Phone Numbers
Mortgage Applications
7 AM to midnight, Monday through Saturday
9 AM to midnight, Sunday
1-888-842-6328
Mortgage Servicing
7 AM to midnight, Monday through Saturday
Noon to midnight, Sunday		1-888-842-6328 (after authenticating, say "Mortgage" at the prompt)
Hours (Shown are Eastern Time)Phone Numbers
7:30 AM to 11 PM, Monday through Saturday
10 AM to 6:30 PM, Sunday		Phone: 1-888-842-6328 (after authenticating, say "Certificates" or "IRA" at the prompt)
Fax: 703-206-4250
Hours (Shown are Eastern Time)Phone Numbers
8 AM to 6 PM, Monday through Saturday
8 AM to 3 PM, Saturday		Phone: 1-888-842-6328
Fax: 703-206-3724
Hours (Shown are Eastern Time)Phone Numbers
24-hour service through Harland Clarke1-888-842-6328 (after authenticating, say "Checking" at the prompt)
Hours (Shown are Eastern Time)Phone Numbers
8 AM to 8 PM, Monday through Friday1-877-221-8108
Navy Federal Investment Services (NFIS) website
Hours (Shown are Eastern Time)Phone Numbers
8 AM to 8 PM, Monday through Friday1-877-221-8108

Applications: 1-800-233-3577

Claims/Policy Changes: 1-800-779-5433

Hours (Shown are Eastern Time)Phone Numbers
24/71-888-842-6328 (after authenticating, say "Technical Support" at the prompt)
Hours (Shown are Eastern Time)Phone Numbers
CheckFree Corporation: 7 AM to 1 AM1-888-560-8031
Hours (Shown are Eastern Time)Phone Numbers
8 AM to 4:30 PM, Monday through Friday
Please have your Access Number or account number available when calling.
Toll-free service available in U.S., Puerto Rico and Guam.		1-888-503-7106 (toll-free)
703-255-8492 (local in metro Washington, DC)
Hours (Shown are Eastern Time)Phone Numbers
9 AM to 5 PM, ET, Monday through Friday1-877-418-1462
Hours (Shown are Eastern Time)Phone Numbers
24-hour serviceTo automatically connect to a TRS operator when contacting us, please dial 711 first. For more information, visit the Federal Communications Commission (FCC).
Hours (Shown are Eastern Time)Phone Numbers
8 AM to 8 PM, Monday through Friday1-877-304-9302

Overseas

To call us from overseas, you can:

  • dial the toll-free number for your country and carrier listed in the chart below.
  • use a Voice over Internet Protocol (VoIP) app, such as Skype, to call 1-888-842-6328 from your phone or computer.

International

CarrierToll-Free Number
Reach0011-800-0-842-6328
Optus0011-800-0-842-6328
CarrierToll-Free Number
Deutsche Telkom00-800-0-842-6328
CarrierToll-Free Number
Telecom00-800-0-842-6328
CarrierToll-Free Number
Cable & Wireless IDC (landline phones subscribing to international service)010-800-0-842-6328
Cable & Wireless IDC (any fixed or payphone)0061-010-800-0-842-6328
KDD (landline phones subscribing to international service)010-800-0-842-6328
KDD (any fixed or payphone)001-010-800-0-842-6328
SoftBank Telecom, formerly Japan Telecom (landline phones subscribing to international service)010-800-0-842-6328
SoftBank Telecom, formerly Japan Telecom (any fixed or payphone)0041-010-800-0-842-6328
NTT (landline phones subscribing to international service)010-800-0-842-6328
NTT (any fixed or payphone)0033-010-800-0-842-6328
From any DSN phone on any US Navy base on mainland Japan99-800-0-842-6328
CarrierToll-Free Number
DACOM002-800-0-842-6328
Korea Telecom001-800-0-842-6328
ONSE008-800-0-842-6328
CarrierToll-Free Number
Telecom Malaysia00-800-0-842-6328
CarrierToll-Free Number
TNZI00-800-0-842-6328
CarrierToll-Free Number
PLDT00-800-0-842-6328
CarrierToll-Free Number
Singapore Telecom001-800-0-842-6328
CarrierToll-Free Number
Telefonica00-800-0-842-6328
CarrierToll-Free Number
CHT-I00-800-0-842-6328
CarrierToll-Free Number
BT00-800-0-842-6328
Cable & Wireless00-800-0-842-6328