Are you planning to do your holiday shopping from the comfort of home this year? Shopping online is a great way to tackle your gift list without setting foot in the store. As you start making purchases, it’s important to keep your guard up and protect yourself from cybercriminals who are looking for opportunities to take advantage of online shoppers.
Here are four common scams to watch out for:
- Fraudulent websites set up by scammers are designed to trick online shoppers into entering personal or financial information.
- Phishing emails lure victims with holiday deals or offers that encourage you to click on malicious links.
- Malicious ads attempt to get you to open a pop-up advertisement that installs malicious software on your computer.
- Data breaches can occur when cybercriminals intercept transaction information or customer data from shopping websites that aren’t encrypted or secured.
7 Ways to Stay Safe Online
Since it’s a busy time of year, cybercriminals are betting that holiday shoppers will overlook important security steps. Shop smart online with these tips:
- Set up alerts. Sign up for email or mobile alerts* for your accounts. That way, you’ll be alerted of unusual activity on your accounts.
- Shop on legitimate websites. Stay safe by shopping with reputable companies you know. With so many sites out there, you may find an item you want for an amazing price. But if it looks too good to be true, it likely is. Keep to sites that are well known for their positive customer service practices.
- Check the URL. When shopping online, always look for a padlock icon in the search bar. That indicates the website is secure. Be sure the site URL begins with https://, rather than just http://. The “s” stands for “secure” and indicates that data transmitted is encrypted.
- Use secure connections. When you connect with a public Wi-Fi network, your transactions can be easily intercepted by hackers. Don’t shop online while using public Wi-Fi. Use a virtual private network (VPN) or your phone’s mobile hotspot instead.
- Safeguard your devices. Use strong passwords and biometric features (fingerprint or face recognition authentication) to secure your computer and mobile devices. Install anti-virus software to protect your computer and mobile phone. Set your preferences to automatically update software.
- Click with caution. Avoid phishing scams by not opening emails or clicking on links from sources you don’t know. Be careful—even with emails that appear to be sent from retailers you know, especially if something seems off. Go directly to the retailer’s website instead of following a link.
- Monitor your accounts and report fraud quickly. Review your transactions on your checking account and credit card statements to verify that the charges are correct. Close monitoring of your accounts can help you spot any unauthorized transactions quickly. Notify your financial institution immediately if you suspect fraudulent activity. Acting fast to report and resolve the issue can help you get back on track. If you suspect fraudulent activity while shopping online, contact Navy Federal immediately to report the fraud.
Working With You to Prevent Fraud
Navy Federal uses fraud-monitoring and built-in security features to prevent unauthorized access to your accounts. Together, we can work to stop fraud and keep your accounts safe. Visit our Security Center to learn more about how we protect your information.