Navy Federal Credit Union offers benefits that banks can’t. We’re not-for-profit, so our members are at the heart of everything we do.
We don’t have customers—we have lifetime members, and our members and their financial goals are our mission.
We help you succeed financially by helping you learn about money management, and by looking at your entire financial picture when we review loan applications.
We have member-exclusive offers and discounts, including great loan and savings rates.
Our Award-Winning Service and Experience
- Rated the Most Reputable Company in Financial Services by US RepTrak
- Rated the Best Military Bank and Credit Union by Military Wallet
- Featured on GOBankingRates’ Best Military Banks and Credit Unions of 2021 List
Our Members Are the Mission
Our Member Service Representatives work stateside, all day, every day, answering member calls. Last year alone, they answered 34 million calls. We get to know you on the phone and in the branches: all your questions, all the goals your working toward—your own personal missions. And, we're here to help. Read real tips for real life, from our reps:
Real Tips for Real Life From Our Member Service Reps Around the World
Operation: Toy Shark Adventure
A young member forgot her beloved toy shark at one of our branches. See how our reps reunited the toy with its owner and created some fun along the way.