Mary McDuffie’s Message to Members

What a lifetime these last 12 months have been. It’s hard to believe a full calendar year has passed since COVID-19 changed society in ways none of us could have imagined—reshaping how we work, live and play. We've withstood 12 months of uncertainty, grief, patience and hope. These hardships have touched us all in some way, shape or form—sometimes visible, sometimes not. In these times, a little empathy can go a long way.

Together, as Navy Federal members, neighbors and Americans, we’ve faced challenge upon challenge and risen to the occasion.

As we turn the page on this period, I also find there’s reason to hope. We’re seeing daily increases in the availability of vaccines, and many indicators show a positive outlook for the economy, which is great news for our country. They make me optimistic about a return to some normalcy soon.

We’re not out of the woods yet. We know we must remain vigilant. For your safety and the safety of our team, we’re continuing to follow CDC guidelines at our branches, so check your branch’s status before you visit. While you can accomplish much of your daily banking needs with our mobile app,* with online banking or by calling us, we understand many prefer the in-branch experience.

On a brighter note, this month, we’ve been celebrating National Women’s History Month, commemorating all the wonderful contributions women have made in making our lives better and the world a better place. We’re especially indebted to the sacrifices our military women and veterans have made for us. We thank you!

Finally, I’d also like to extend my thanks to all of you for your membership and for helping us remain strong. We’ve been able to accomplish a lot together, and we’ll continue to prioritize your needs—we’ve truly made our members our mission. So however, wherever or whenever you need us, we’re here for you.


Mary McDuffie
Navy Federal Credit Union

Our Members Are the Mission®