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Mary McDuffie’s Message to Members

As we near the end of the year, I am reflecting on what the last 12 months have held. At the same time, I’ve never been more confident about the future of our credit union, and I’m truly excited for what next year has in store.

This year was in some ways a continuation of 2020. We were resilient in the face of uncertainty and adapted to a constantly evolving environment. Our team worked tirelessly to confront the changing realities of the pandemic, with the financial well-being of our members always top of mind. After all, it’s your service and sacrifice to our nation that continues to influence and inspire our own dedication.

In this regard, I’m incredibly proud of our team for their hard work, and I have tremendous optimism for next year.

Looking ahead, the future of the pandemic and its impact on the economy is somewhat unknown. Even so, we’ve made significant progress as a country and as an organization in the fight against COVID-19.

Many businesses are back open and hiring again. Kinks in supply chain seem to be unraveling—albeit more slowly than we’d like. And, while I know many are feeling the pain of high inflation, economists are predicting that conditions will improve in the new year.

While we may not yet be back to the pre-pandemic level of “normal,” life seems to be trending positively in that direction.

For the holidays this year, Navy Federal team members across the country got into the spirit of giving to make sure families who need it the most have reason to be merry. They collected thousands of toys and donations through our annual Marine Corps Toys for Tots drive and fulfilled wish lists for hundreds of families through our Project Neighbors gift program.

I believe this spirit of working collectively defines our members and our organization. We lift each other up. I encourage you to take a moment to do exactly that, lend a hand, spread some cheer and know that we at Navy Federal Credit Union are here for you and your family’s financial needs, always. See you in the new year!

Sincerely,

Mary McDuffie
President/CEO
Navy Federal Credit Union

Our Members Are the Mission®