President's Message

Thank you to everyone who joined us in person and online for Navy Federal’s annual member meeting on April 23. Alongside representatives from our staff and Board of Directors, I was proud to report that the last 12 months have left this credit union financially strong, stable and secure. For those of you who were unable to attend, much of what I discussed at the meeting is published online in our comprehensive Annual Report.

Navy Federal’s sound financial position enables us to focus on what matters most to you. It allows us to support our staff as they provide world-class member service. It allows us to further our commitment to the causes and communities central to Navy Federal’s purpose. And it allows us to invest in the products and programs that help you meet your financial goals.

In times of economic uncertainty, this type of support is especially critical. It goes without saying just how difficult it can be to manage your finances when the markets are unsettled. None of us can predict what additional policy decisions will be made—or how those changes will impact the economy. But we will continue to position ourselves to serve your financial needs—no matter what’s going on around us.

Last month, Navy Federal was proud to announce a number of enhancements to our checking accounts, including a new service created to help our members improve their credit score. For many Americans, strong credit is the gateway to financial security. Unfortunately, scoring models have historically painted an incomplete picture of financial behavior, overlooking “non-traditional” payments like those for rent and utility bills. Through our new partnership with Bloom+, Navy Federal members can now choose to have those payments reported to a major credit bureau. This service could improve participants’ credit scores by an average of 13 points or more. To enroll, please visit the Bloom homepage on Navy Federal’s website.

As we move through 2025, we know new opportunities await, and we’re constantly looking for better ways to serve you. Please don’t hesitate to reach out with any feedback you may have. As always, thank you for placing your trust in Navy Federal.

Sincerely,

Dietrich Kuhlmann
President/CEO
Navy Federal Credit Union