Navy Federal NMCRS Visa® Prepaid Card
What is a Navy Federal/NMCRS Card?
The Navy Federal/NMCRS Card is welcome everywhere Visa Debit Cards are accepted in the United States (U.S. territories are excluded). Navy Federal/NMCRS Cards are distributed with a set amount of funds that can be used for multiple purchases as long as value remains on the Card (not for alcohol, pornography, gambling or firearms).
How does my Navy Federal/NMCRS Card work?
You can use your Card to pay for purchases at millions of places that accept Visa Debit Cards in the United States (U.S. territories are excluded). The Card’s initial value is set by the NMCRS. Additional funds can't be added later.
How to use your card:
- Before making your first purchase, sign the back of the Navy Federal/NMCRS Card.
- When ready to pay, select CREDIT and sign the receipt. Or, select DEBIT, if prompted, and enter your PIN.
- Each time you make a purchase, the amount is automatically deducted from the Card balance. It’s important to keep track of your balance. The Card doesn’t offer a line of credit like a credit card.
How do I activate, register and create a PIN for my Navy Federal/NMCRS Card?
When you receive your Card from the NMCRS, they will activate it for you.
You can check the balance of your Card, select a PIN and conduct other transaction inquiries by visiting our NMCRS Card page, entering your username in the “Username” field and clicking “Sign In”. If you haven't created a username for your Card, select “Need Username?” under the “Username” field.
To create a PIN, sign in and select “My PIN” under the “My Setting” drop-down menu.
Why should I register my Navy Federal/NMCRS Card?
Registering your Navy Federal/NMCRS Card has several benefits:
- Enables you to make purchases online and by phone. Most online retailers don’t accept payments without a valid "billing" address.
- Lets Customer Service Representatives assist you more quickly when you need help.
- Protects you if your Card is ever lost or stolen, so you can be reimbursed for unauthorized purchases.
What should I do if my Navy Federal/NMCRS Card is lost or stolen?
Report a lost or stolen Card immediately by calling 1-866-906-4168. You may also write to us at Visa Debit Processing Service, P.O. Box 026098, Miami, FL 33103. If you tell us within 2 business days after you discover the loss or theft of your Card, you won’t be liable for losses if your Card was used without your permission. If you don’t tell us within 2 business days, you may be liable.
To request a replacement Navy Federal/NMCRS Card, you’ll need to provide the entire Card number for it to be canceled and a replacement issued.
To ensure authorized use of your Navy Federal/NMCRS Card, be sure to sign the back of the Card before using.