International: 1-703-255-8837 (collect)
Other important phone numbers
For account-specific inquiries, sign into online banking, click "Messages," then click "Send us a message."
Send a message
Visit any of our branch locations for in-person assistance from our staff members there.
Find a branch near you
General Mailing Address
PO Box 3000
Merrifield, VA 22119-3000
Additional mailing addresses
Get your questions answered in real-time. Look for the chat icon to appear on certain pages to start chatting.
Concerned about making your consumer loan or credit card payments with Navy Federal? We can help. We offer members free, confidential, personal finance counseling.
Call for a free consultation: 1-888-503-7106, x48492, 8 am to 8 pm, EST, Monday through Friday.