Have a Question or Need Help?

Stateside member reps are here for you 24/7. Reach us online, over the phone or at a branch.

Navy Federal Routing Number: 256074974

Let’s Get Started

How would you like to connect?

  • Phone Support

    Talk to a real person anytime. Our stateside member reps are available 24/7.
    1-888-842-6328
    International: 1-703-255-8837 (collect)
    Other important phone numbers

  • Secure Message

    If you want to talk about your account, you can sign in to online banking, choose "Messages," then "Send us a message."
    Send a message

  • In Person

    If you'd rather talk face-to-face, our team members at any of our branches can help.
    Find a branch near you

  • Chat

    Get your questions answered in real-time. Look for the chat icon to appear on certain pages to start chatting.

  • Social Media

    Connect with us to ask a question, report an issue or just tell us what you think.
    Facebook | Twitter

  • General Mailing Address

    Navy Federal
    P.O. Box 3000
    Merrifield, VA  22119-3000
    Additional mailing addresses

Lost or Stolen Cards?

Call 1-888-842-6328, 24 hours a day, to report fraud, suspicious activity or a lost or stolen card. Freeze and unfreeze your card in seconds in our mobile app.*

Learn More about lost or stolen cards

Mobile Banking

Download our mobile app* to check balances, pay bills, transfer money and more, all from your phone or tablet.
 

Learn More about mobile banking

Financial Consulting

Concerned about being able to make your Navy Federal loan or credit card payments? We can help.
We offer members free, confidential, personal finance counseling.

Call for a free consultation: 1-888-503-7106, 8 am to 8 pm, EST, Monday through Friday.

Social Media Friends

Have a great pic you’d like to share? Want to see what’s happening with us? Have questions? We’re on Facebook, Twitter, Instagram, YouTube, LinkedIn and Pinterest.

Disclosures