International: 1-703-255-8837 (collect)
Other Important Phone Numbers
PO Box 3000
Merrifield, VA 22119-3000
Additional Mailing Addresses
For account-specific inquiries, sign into Account Access, click "Messages," then "Send us a message."
Send a message.
Visit any of our branch locations for in-person assistance from our staff members there.
Find one near you.
Get your questions answered in real-time. Look for the chat icon to appear on certain pages to start chatting.
Concerned about making your consumer loan or credit card payments with Navy Federal?
We can help. We offer members free, confidential, personal finance counseling.
For your free consultation,
ext. 48492, 8 am to 4:30 pm, EST, Monday-Friday.