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Navy Federal Credit Union

Contact Us

Lost or Stolen Cards?
Lost or Stolen Cards?
Call 1-888-842-6328 24-hours a day to report fraud, suspicious activity or a lost or stolen card.

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Mobile Banking
Mobile Banking
Download our mobile app to check balances, pay bills, transfer funds and more, all from the palm of your hand.

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Connecting with Navy Federal

Ask a question, post a photo or just drop in to see what's happening at Navy Federal via
Facebook or Twitter.

Routing Number: 256074974

Member Service


International: 1-703-255-8837 (collect)
Other Important Phone Numbers

General Mailing Address

Navy Federal
PO Box 3000
Merrifield, VA 22119-3000
Additional Mailing Addresses

Secure message

For account-specific inquiries, sign into Account Access, click "Messages," then "Send us a message."
Send a message.

Social Media

Connect with us on social media to report an issue, post a question or simply share your feedback.
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In Person

Visit any of our branch locations for in-person assistance from our staff members there.
Find one near you.


Get your questions answered in real-time. Look for the chat icon to appear on certain pages to start chatting.

Financial Counseling

Concerned about making your consumer loan or credit card payments with Navy Federal?
We can help. We offer members free, confidential, personal finance counseling.

For your free consultation, call
1-888-503-7106, x48492, 8 am to 8 pm, EST, Monday-Friday.

  • Mortgages5/5 ARM as low as+
  • Auto Loansas low as+
  • Certificatesas high as
  • Checkingas high as
  • Credit Cardsas low as++
  • More Rates