Emergency Relief Loans
Our assistance package includes:
- Emergency Relief Loans
- Special credit card options
- Assistance on existing loans
- Free express delivery of credit cards, debit cards and checks
Emergency Relief Loans
New Loans
- Borrow up to $5,000 for related damages or evacuation expenses
- Up to 24 monthsFootnote 1 at 6% APR
- 1-888-842-6328
EXISTING LOANS
If you already have a loan with us, you may be able to defer (postpone) your payments. For assistance, please call 1-800-336-3767.
Emergency Relief for Credit Card Holders
Assistance For New Cardholders
0% intro APR on purchases for 12 months from account opening on Platinum, our lowest-rate card. After that, a variable APR between 10.99% and 18% applies.Footnote 2
Mention Code 80030
ASSISTANCE FOR EXISTING CARDHOLDERS
- Credit card limit increases: Call us at 1-888-842-6328 or apply in our mobile app*
- Credit card late fee refunds: eMessage us
- Additional assistance: Sign in to see your optionsFootnote 3 or call 1-800-336-3767
Disclosures
Emergency Relief Loan payment example: $5,000 loan for 24 months at 6% APR will result in a monthly payment of $222. Subject to loan approval based on creditworthiness. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.
↵As of 07/13/2025, rates range from % APR to % APR, are based on creditworthiness, and will vary with the market based on the US Prime Rate. ATM cash advance fees: None if performed at a Navy Federal branch or ATM. Otherwise, $0.50 per domestic transaction or $1.00 per foreign transaction. Offer excludes Navy Federal Business and Home Equity Line Platinum credit cards. Limit of one promotional offer per account. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.
↵Subject to our eligibility criteria.
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