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Disaster Assistance Now Available

If you’re a member living in a FEMA-declared disaster area (e.g., hurricanes, tornadoes, floods, winter storms), you may be eligible for a special assistance package to help you get back on your feet. Need assistance? Please call 1-888-842-6328. We’re here for you 24/7. Note: We reserve the right to end or modify this offer at any time.

Our assistance package includes:

  • Emergency Relief Loans
  • Special credit card options
  • Assistance on existing loans
  • Free express delivery of credit cards, debit cards and checks

Emergency Relief Loans

New Loans

EXISTING LOANS

If you already have a loan with us, you may be able to defer (postpone) your payments. For assistance, please call 1-800-336-3767.

Emergency Relief for Credit Card Holders

Assistance For New Cardholders

0% intro APR on purchases for 12 months from account opening on Platinum, our lowest-rate card. After that, a variable APR between 10.99% and 18% applies.Footnote 2

Mention Code 80030

ASSISTANCE FOR EXISTING CARDHOLDERS

Other Available Resources

Disclosures

1

Emergency Relief Loan payment example: $5,000 loan for 24 months at 6% APR will result in a monthly payment of $222. Subject to loan approval based on creditworthiness. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.

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2

As of 07/26/2025, rates range from 10.99% APR to 18.00% APR, are based on creditworthiness, and will vary with the market based on the US Prime Rate. ATM cash advance fees: None if performed at a Navy Federal branch or ATM. Otherwise, $0.50 per domestic transaction or $1.00 per foreign transaction. Offer excludes Navy Federal Business and Home Equity Line Platinum credit cards. Limit of one promotional offer per account. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.

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3

Subject to our eligibility criteria.

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