To continue enjoying all the features of Navy Federal Online, please use a compatible browser. You can confirm your browser capability here.

Disaster Assistance Now Available

If you’re a member living in a FEMA-declared disaster area (e.g., hurricanes, tornadoes, floods, winter storms), you may be eligible for a special assistance package to help you get back on your feet. Need assistance? Please call 1-888-842-6328. We’re here for you 24/7. Note: We reserve the right to end or modify this offer at any time.

Our assistance package includes:

  • Emergency Relief Loans
  • Special credit card options
  • Assistance on existing loans
  • Fee refunds for ATM service, foreign transactions, Non-sufficient funds (NSF), and Optional Overdraft Protection Service (OOPS) 
  • Free express delivery of credit cards, debit cards and checks

Emergency Relief Loans

New Loans

  • Borrow up to $5,000 for related damages or evacuation expenses
  • Up to 24 months1 at 4.5% APR

EXISTING LOANS

If you already have a loan with us, you may be able to defer (postpone) your payments. For assistance, please call 1-800-336-3767.

Emergency Relief for Credit Card Holders

Assistance For New Cardholders

0% intro APR on purchases for 12 months on Platinum, our lowest-rate card. After that, a variable APR between 11.24% and 18% applies.2

Mention Code 80030

ASSISTANCE FOR EXISTING CARDHOLDERS


Disclosures

1

Emergency Relief Loan payment example: $5,000 loan for 24 months at 4.5% APR will result in a monthly payment of $219. Subject to loan approval based on creditworthiness. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.

2

As of 04/21/2024, rates range from 11.24% APR to 18.00% APR, are based on creditworthiness and will vary with the market based on the U.S. Prime Rate. ATM cash advance fees: None if performed at a Navy Federal branch or ATM. Otherwise, $0.50 per domestic transaction of $1.00 per foreign transaction. Offer excludes Navy Federal Business and Home Equity Line Platinum credit cards. Limit of one promotional offer per account. Assistance available for most, not all, FEMA-declared natural disasters (e.g., hurricanes, tornadoes, floods, winter storms). Navy Federal reserves the right to end or modify this offer at any time.

3

Subject to our eligibility criteria.