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Disaster Assistance Now Available

If you’re a member living in a FEMA-declared disaster area (e.g., hurricanes, tornadoes, floods, winter storms), you may be eligible for our special assistance program to help you get back on your feet. Need assistance? Please call 1-888-842-6328. We’re here for you 24/7. Note: We reserve the right to end or modify this program at any time.

Our assistance program includes:

  • Emergency Relief Loans
  • Special credit card options
  • Deferment on existing loans
  • Free express delivery of credit cards, debit cards and checks

Emergency Relief Loans

New Loans

  • Borrow up to $5,000 for related damages or evacuation expenses for up to 24 months at 6% APRFootnote [1]
  • Call 1-888-842-6328 to apply

EXISTING LOANS

If you already have a loan with us, you may be able to defer (postpone) your payments. For assistance, please call 1-800-336-3767.

Emergency Relief for Credit Card Holders

Assistance For New Cardholders

0% intro APR on purchases for 12 months from account opening on Platinum, our lowest-rate card. After that, a variable APR between 10.24% and 18% applies.Footnote [2]

Mention Code 80030

ASSISTANCE FOR EXISTING CARDHOLDERS

Other Available Resources

Disclosures

1

Emergency Relief Loan payment example: A $5,000 loan with a 24-month repayment term and 6.00% APR would result in 24 monthly payments of approximately $222. Loan approval is subject to creditworthiness and eligibility requirements. Emergency relief assistance may be available for certain FEMA-declared disasters and is subject to program qualifications. Navy Federal reserves the right to modify or end this program at any time.

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2

As of 10/24/2026, the Purchases, Balance Transfers, and Convenience Checks APRs range from 10.24% APR to 18.00%, are based on creditworthiness, and vary with the market based on the U.S. Prime Rate. The Cash Advance APR is 18%. The Penalty APR is 18% and may apply to an account that is over 60 days past due. ATM cash advance fees: None if performed at a Navy Federal branch or ATM. Otherwise, $0.50 per domestic transaction or $1.00 per foreign transaction.  Emergency relief assistance may be available for certain FEMA-declared disasters and is subject to program qualifications. Navy Federal reserves the right to end or modify this program at any time.

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3

Subject to our eligibility criteria.

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