What to Do If You're a Victim of ID Theft
If you think you are a victim of identity theft, take these steps immediately.
- Contact us and any other of your financial institutions and credit card companies to close affected accounts.
- Report lost or stolen checks to your financial institution and stop all payments. Then contact these check verification companies:
- Telecheck: 1-800-710-9898
- Certegy, Inc.: 1-800-437-5120
You can also call SCAN at 1-800-262-7771 to find out if bad checks have been passed in your name.
- Notify one of the three major credit bureaus and place a Fraud Alert on your credit report. Once one credit agency confirms your fraud alert, the other two will automatically be notified.
- Call the Social Security Fraud Hotline at 1-800-269-0271 to report that your card has been lost or stolen. Be sure to obtain a new driver's license and number.
- Close all accounts in your name that were opened without your permission. Make sure you communicate with the businesses in writing.
- File a report with your local law enforcement agency. Be sure to obtain a case/incident number and ask for a copy of the report. Even if you do not catch the criminal, having the police report can help you clear up your credit records.
- Report stolen mail to the U.S. Postal Service. You can file a report online or by calling toll-free 877-876-2455.
- Notify the Federal Trade Commission (FTC) online by calling 877-ID-THEFT (877-438-4338).
- Alert the Securities and Exchange Commission (SEC) by calling 1-800-732-0330, if you identify suspicious activity in your investment accounts.
Need to report a lost or stolen Navy Federal Visa® Debit Card or CUCARD®? Call 1-888-842-6328. If you believe you have deposited a fraudulent check or other negotiable item, call us at 1-888-503-7105