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Our Commitment to Serve You

We’re proud to serve our members at 350 branches worldwide. For up-to-date branch hours and services available, use the table below. To find nearby fee-free ATMs, visit our Branches and ATMs page

Services Available by Branch

The following transactions are available at full-service branches only. They're also available in our mobile app* or online banking or by calling us at 1-888-842-6328.

  • Mortgage applications, inquiries or transactions
  • Business Solutions inquiries and transactions
  • Private Student Loans
  • Navy Federal Financial Group

At this time, we’re not able to provide these transactions at our limited-service, limited-cash-service, expedited-service, drive-thru or curbside-only branches.

Options for Self Service

Our mobile app* and online banking allow you to check balances, pay bills, make mobile deposits, transfer money and more—24/7. If you don’t already have our app, download the mobile app it now. Plus, we have a network of fee-free ATMs nationwide and are available by phone at 1-888-842-6328.

Sign in to the Navy Federal mobile app or online banking to:

  • send or receive money
  • make payments
  • make deposits (up to $50,000 per day)
  • apply for certain loans
  • increase your credit card limit
  • check your account balance
  • report fraud

Visit a network ATM to:

  • transfer money
  • make a deposit
  • withdraw cash or get a cash advance
  • make payments

Branch Locations

US Branches

Georgia branch status(es)
City/Branch Address Status
Columbus 3515 Victory Drive

Temporarily Closed

Ohio branch status(es)
City/Branch Address Status
Cleveland (DFAS)* 1240 E 9th St, Room 2663

Due to limited building access procedures, branch is open for appointments only. Please call 1-888-842-6328 to make an appointment.

South Carolina branch status(es)
City/Branch Address Status
Summerville 9880 Dorchester Rd

Temporarily Closed

Virginia branch status(es)
City/Branch Address Status
Arlington - Crystal City 2450 Crystal Dr, Suite R-010A

Expedited Service
M-F 8:00AM-4:00PM
 

Winchester 201 Maranto Manor Dr

Temporarily Closed

Branch Holidays

Branches will be closed for federal holidays, including New Year's Day, M.L. King Jr.'s Birthday, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day.

In some locations, local holidays may also be observed. Check with your local branch for details.