If You Suspect Tampering on a Navy Federal Machine
If you suspect a skimming device or fake keyboard has been installed on a Navy Federal ATM, please contact us immediately at 1-888-842-6328.
Contact the police to file a report as well. If you’ve already used the machine, freeze your card and call us right away.
It’s a good idea to monitor your accounts regularly, either by using our mobile app* or checking in online. If you notice suspicious transactions, report them immediately.
How We Protect You
We work around the clock to ensure our ATMs are protected from skimmers and other attacks. We also monitor members’ accounts 24/7 for suspicious activity.