How Scammers Work
Scammers use different ways to contact potential victims and may pose as legitimate businesses or governmental agencies. Some are even taking advantage of the COVID-19 situation to target people when they’re vulnerable. Learn how to spot the scams.
What to Do If You Suspect You’re a Victim
If an email looks suspicious or is from an unknown source, don’t provide information, open attachments or click any links. If you suspect you’ve fallen victim to a phishing scam, follow these steps immediately:
- Ensure that your computer’s firewall, anti-virus and spyware detection software is current.
- Run a virus scan on your computer and clean up any viruses or trojans that are detected.
- Change your online banking password and username from an uninfected computer.
- Change your mobile password or enable touch ID.