Take Action to Stop FraudUsing advanced fraud prevention systems, Navy Federal Credit Union scans member accounts for unusual activity and protects against unauthorized purchases.
What to Do If You're a Victim
Nobody asks to become a victim of card fraud or identity theft. With our Fraud and Identity Restoration Service, we'll work with you to help restore your information and prevent any further damage, free of charge. If your card is lost or stolen, or you suspect you're a victim of fraud or identity theft, call Navy Federal immediately at our 24-hour service line, 1-888-842-6328, so we can instantly put an immediate hold on your account.
If a transaction was posted to your account that you didn't authorize, it's considered fraud and should be reported as such. In fact, the quickest and most efficient way to do so is to select the appropriate orange REPORT FRAUD button below, and we'll help you prevent any further damage. Additionally, if you deliberately made a transaction that doesn't appear correct on your statement, you have the ability to dispute it below.
Follow the steps below to report the incident of fraud or dispute a transaction:
Checking & Savings
If you suspect your checking and/or savings account(s) has/have been compromised, report it here immediately so our security team can put a hold on your account(s) and investigate the matter.REPORT FRAUD
Other Contact Method