Account Security—It’s Our #1 Priority

We never take a break when it comes to security. Our dedicated staff uses state-of-the-art fraud prevention systems to monitor your accounts for suspicious activity 24/7.

We also offer a number of additional digital security features to help you stay ahead of the rise in scams and security issues.

Features to Protect Your Account

Access Features in Seconds

No need to sign in online to set up your security features. You can also do it in seconds in our app.

Apple App Store

Google Play

Amazon Appstore

More Ways to Protect Yourself

  • Make sure your operating systems, software and browsers are up-to-date and that you have anti-virus and firewall protection.
  • Set strong passwords and enable screen locks to keep others from using your devices.
  • Keep your sign in credentials private—Navy Federal will never ask for them.
  • Clear your devices’ caches and browsing history to protect passwords and payment history.
  • Be extra cautious when using public computers or Wi-Fi, and don’t use them for financial transactions.
  • Be aware of privacy policies and terms and conditions on sites you use and on anything you download.
  • Check for a padlock symbol and "https" in your browser's address bar before sharing payment information.
  • Download apps and software from only authorized vendors.

What to Do If You Suspect Your Identity/Account Is Compromised

If you believe someone has unauthorized access to your personal information, follow these steps immediately:

  • Make sure you have the most recent version of your firewall, anti-virus and spyware detection software.
  • Run a virus scan on your computer and remove any threats it detected.
  • Change all your passwords from an uninfected device.
  • Check your accounts frequently and report any unauthorized transactions to us as soon as you notice them.

Disclosures