Manage Your Documents
To view documents uploaded by you or your loan processor, go to the Documents section of your dashboard.
The Tasks section of HomeSquad alerts you of any documents that need uploading. To start an upload, simply select the corresponding task.
Acceptable file types for uploads are PDFs and images (PNG, JPG, JPEG, TIF or TIFF). Files must be under 70 MB. If you're having trouble uploading, make sure you have the appropriate file type or switch to a different browser.
If you upload multiple documents at the same time, they’ll merge into one PDF.
During the application process, you’ll need to provide signed documents either through HomeSquad or the Document Delivery Service portal.
Some documents in HomeSquad may require an electronic signature, while others must be signed with a pen (ink sign documents). Select the items in your Task List and follow the instructions.
Document Delivery Service
For legal documents that require your signature, you’ll receive an email from Navy Federal Credit Union Document Delivery Service. The email will explain how to access the portal. Once in the portal, you’ll see an eSign package and an ink sign package. The ink sign document package can be uploaded to HomeSquad if an Ink Sign Document Upload task has been assigned to you.
We accept photos of ink signed documents. These may be uploaded to both HomeSquad and the Document Delivery Service portal as PDFs or image files (PNG, JPEG, TIFF).
Please Note: The primary borrower will be able to view their co-borrower’s documents (e.g., pay stubs) and progress in the Document Delivery Portal, but co-borrowers will access and complete their documents separately.