When you hear the words “debit card security” or “credit card security,” what is the first thing that comes to mind? Many of us think of debit or credit card “chips” or “smart cards,” because of all the buzz in the media around their enhanced security. What you may not know is that other features may be available to you that can boost your protection even more.
Freezing a Lost Card
What do you do if you can’t find your card? The ability to quickly freeze or unfreeze your account is a great feature that many debit and credit cards now offer. Freezing your account as soon as you notice your card is missing prevents new transactions from being made until you figure out whether the card really is missing. It’s a handy protection against someone finding your card and using it. And, if you do find your card, unfreezing it is as simple as a quick tap or click.
As a Navy Federal Credit Union member, you can freeze or unfreeze your debit or credit card in seconds with our mobile app.*
Staying Connected With Notifications
One of the most effective ways to keep your accounts safe and to stay ahead of fraudsters is to set notifications to stay on top of your account activity. With these alerts, you’ll be able to know quickly if there are changes or transactions you didn’t make, so you can act fast to protect your account.
At Navy Federal, you can customize how many and what types of notifications you receive, and even how you receive them—in seconds.
Before you travel, alert your debit and credit card issuers where you’ll be traveling and when. That way, if the account is charged from outside your normal stomping grounds, they’ll be less likely to flag it as suspicious. They’ll know your charges aren’t fraudulent and won’t block your purchases or put your card on hold. Plus, they’ll also know to flag account activity in your home area as suspicious if it happens when you’re away.
Navy Federal Credit Union members can easily set travel notifications through digital banking* or by calling 1-888-842-6328.
More Benefits, More Security
In addition to 24/7 account monitoring, Navy Federal members have the added protection of our Zero Liability policy when they make transactions with their Navy Federal debit or credit cards. That means you’re not responsible for reported, unauthorized charges. Learn about more ways we protect you and how you can protect yourself by visiting our Security Center page.