Applying for an Auto Loan
How do I apply for an auto loan?
After signing in to your account via online banking or the mobile app, you can apply for your auto loan in just a few minutes. There's no fee to apply and most decisions are instant. In cases where applications require a more detailed review, we'll send you an email and/or a text. You can also apply over the phone at 1-888-842-6328 or at your local branch.
What type of information do you collect when I apply for an auto loan?
- contact information for applicant and co-applicant (phone number and email)
- current housing, employment and income information for applicant and co-applicant
- trade-in information (title or loan information, registration, etc.)
- amount you expect to finance (including vehicle purchase price, taxes, tags, title and warranty, less any down payment)
- length (term) of the loan you want
If you’ve already picked out the vehicle you wish to buy, we’ll also need:
- the 17-character vehicle identification number (VIN)
- the state where you’ll register the vehicle
- the exact mileage reading
- dealer or seller's name
For refinance loans, we require specific vehicle information such as the VIN, exact mileage, lender contact information and payoff amount.
Do I need to make a down payment to be approved for an auto loan?
A down payment isn't required. In some cases, however, it may improve the loan-to-value ratio, which may help with the approval process.
Do I need a co-applicant?
No, but depending on your situation, a co-applicant may help you meet the requirements for credit and the ability to repay.
I have limited credit history. Can I still get a loan?
Yes, but a co-applicant may be required depending on the loan amount.
What is a VIN?
The vehicle identification number (VIN) is a 17-character string of numbers and letters assigned to the vehicle by the manufacturer. It identifies the year, make, model and other specifications of the vehicle.
Does Navy Federal charge a fee to apply for an auto loan?
No. Navy Federal doesn't charge an auto loan application fee.
How long is my pre-approval auto loan check good for?
Your auto loan pre-approval and interest rate are locked in for 90 calendar days from the date of the check.
How soon will I receive a decision after I submit my loan application?
We work hard to provide you a decision within minutes. If you provided your email address during the application process, we'll send you a follow-up email with more details.
Can I get approved for an auto loan before I pick out my car?
Yes. Your auto loan pre-approval allows you to know exactly how much car you are pre-approved for before you shop. Remember—while you negotiate the best price with either a dealer or seller, don’t reveal to the seller the maximum amount of finance you are pre-approved for.
Once my loan is approved, how do I receive my check?
You can receive your check via the following options:
- via mail sent to the address you provided (fee may apply depending on delivery type)
- for pick-up at a branch
Note: If the co-applicant's address is different from the primary applicant's address, the loan check and promissory note are sent to the co-applicant first.
If the application isn’t automatically approved, will I still have an opportunity to sign electronically?
Yes. Email notifications are sent with directions on how to electronically sign your Promissory Note.
What if time expires before I can sign the Promissory Note electronically?
If you’re unable to electronically sign your Promissory Note by the specified date, we’ll automatically mail paper loan documents to your address of record.
How can I send my signed Promissory Note?
Please sign (and initial if Guaranteed Asset Protection was selected) the enclosed Promissory Note and return to Navy Federal via one of the following options:
- Email the document as a PDF attachment to firstname.lastname@example.org. Include your name and Access Number in the subject line. Also provide your contact phone number and any additional comments you might have. You may send as an image from your smartphone but it may take longer to process.
- Send attachment through digital banking by signing into your account and selecting “Messages”, then choose “Send us a message” and select your loan number, or select “New/Recent Application”, then “Vehicles and Other Loans”.
- Drop off at any of our branches.
- Use the Secure Document Upload (SDU) as an option for submitting any Consumer Loan documents. Visit http://sdu.navyfederal.org/CL, then complete the fields and submit the document. You’ll receive a confirmation email that the document was received.
What are the current rates for new and used auto loans?
Navy Federal offers competitive rates and flexible terms. Check out our auto loan options. Our advertised rates offered are subject to change at any time and depend on the individual’s credit, in addition to vehicle characteristics. Your actual annual percentage rate (APR) will be based on your specific situation.
How do you determine the interest rate on my auto loan?
Your auto loan rate is based on your:
- credit and financial history
- amount financed
- length (term) of the loan
- car’s model year
- car's exact mileage reading
What will my monthly payment be?
Your monthly payment will be determined by several factors, including your loan amount, term and interest rate. You can estimate your monthly payment with our Car Payment Calculator.
Managing Your Auto Loan
When will my first payment be due?
Your first payment due date will be between 30 to 60 days from when the loan is finalized. Please refer to your Promissory Note for your due date.
How can I set up automatic payments to my auto loan?
Sign in to your account and select “Transfers.” You can schedule transfers from your checking or savings accounts, or even an external account.
How do I view monthly statements for my auto loan?
You can access your Consumer Loan Statements anytime by signing in to your account. Statements are available for up to 36 months and appear in PDF format, making it easy for you to print or save. You can also update your statement delivery preference to no longer receive paper statements. If you’ve signed up for automatic or recurring payments, you no longer receive paper statements, but may reinstate paper statements at any time.
How do I switch to paperless statements for my auto loan?
- Sign in to your account via digital banking
- Select the "Statements" tab, located at the top middle of the page
- In the "Statements Overview", select “Edit Delivery Settings”
- From here, you’ll be able to choose which accounts you’d like to select for this option
- When complete, select "Save"
Can I change my payment due date?
Loan payment due dates cannot be modified.
How do I contact Navy Federal with a question about my auto loan?
For account specific inquiries, you can:
- Sign in to digital banking, select "Messages," then choose "Send us a message"
- Call a stateside member rep at 1-888-842-6328 (International collect: 1-703-255-8837)
- Visit a branch for in-person assistance
Can I refinance my existing auto loan through Navy Federal?
Yes, if the auto loan is currently with another lender. Credit and collateral are subject to approval.
How can I add an external account so I can make my payments to Navy Federal?
You can set up an external account through our mobile app or online banking.
From the Mobile App:
- Sign in and tap on Transfers on the bottom navigation menu
- Tap View/Add Accounts
- Tap on + at the top right of the screen
- Tap External Financial Institution
- Provide information in all fields and tap Continue
- Confirm information and tap Add Account
- Retrieve confirmation code by email and tap Activate
- Tap Done
From Online Banking:
- Sign in and click Transfers
- Click View & Add Accounts
- Click + Add External Account
- Provide information in all fields
- Click Continue
- Review the external account information and click Add Account
Paying Off Your Loan
Titling & Registration
Once I pay off my loan in full, how long will it take for me to receive my title?
In most situations, your title will be released within 10 business days of Navy Federal receiving your payoff and can take up to 7 to 10 business days for delivery of the title or lien release. If the title is electronic or other conditions apply, our letter will detail the process to obtain the physical title and ensure that the lien release is properly recorded. Your state’s processing requirements may also affect the timeline, as some states process titles electronically, while others don't. Contact your local titling or registration authority for more information about their processes and timelines.
What are the acceptable proofs of ownership for my property?
You may need to prove to the DMV or another legal party that you're the legitimate owner of your vehicle. The following documents are acceptable proofs of ownership. For collateral located in the U.S.:
||Document Required by Navy Federal|
|New or Used Vehicle||State-Issued Certificate of Title|
|Boat, Trailer, Motor||State-Issued Certificate of Title|
|Collateral Titled in KY, MD, MN, MT, NY, & OK||Security Interest Filing (SIF) or Copy of Title|
|Vessel/Boat Registered with U.S. Coast Guard||Copy of Preferred Ship Mortgage or Abstract of Title|
|Collateral Registered but Not Titled Due to State Regulation||Copy of State-Issued Registration or Copy of Bill of Sale|
|Aircraft||Copy of FAA Registration|
For a new or used vehicle or collateral located overseas, Navy Federal requires one of the following:
- Copy of Manufacturer's Statement of Origin
- Copy of Military or Foreign Registration
- Copy of Bill of Sale
I’m purchasing my vehicle from a private third-party seller rather than a dealer. What steps do I need to take after I pay?
Check with your state DMV to confirm taxes, fees and documentation needed to register and record Navy Federal as first lien holder on your vehicle title. In general, DMVs will require the title signed over to you by the seller, a Bill of Sale documenting the transaction and a copy of your promissory note (i.e., loan contract).
What’s a Bill of Sale?
A Bill of Sale documents a transaction between a seller and a purchaser. In general, it will include the date of the transaction, a description of what is being sold (e.g., make, model, year, VIN, vehicle weight, exact mileage reading), the dollar amount of the transaction, the city/county and state of the transaction, the names and addresses of the seller and purchaser, and the signatures of both parties.
What's a lien holder?
A lien holder is someone—usually a financial institution or lender—that has an enforceable right on an asset/property as security for a debt.
What's Navy Federal’s lien holder code for my state?
The following are the most common state lien holder codes:
What if my vehicle is titled in Kentucky, Maryland, Michigan, Minnesota, Missouri, Montana, New York or Oklahoma?
If Navy Federal is listed on your title as first lien holder, please email a copy of the title to email@example.com or fax it to 703-255-7975 or 703-206-4000 within 3 months of purchase.
What should I do if it has been over 2 months and Navy Federal still hasn’t received my title?
Contact your DMV (or local titling or registration authority), dealership or financial institution to confirm your title was sent to Navy Federal. Additionally, you can notify us of the steps you’ve taken to secure the title and any issues you’ve encountered. To contact us:
- sign in to digital banking, select "Messages," then choose "Send us a message"
- call us at 1-888-842-6328.
- visit a branch
Guaranteed Asset Protection (GAP) Coverage
What does GAP cover?1
GAP is an optional loan protection product that can be helpful should you be in an accident and have your vehicle declared a total loss. GAP may cover the difference between the outstanding loan amount (after the insurance settlement payment has been applied) and the actual cash value of your vehicle, including up to $1,000 of the borrower’s deductible. Primary insurance coverage must be maintained on the vehicle. Refinanced vehicle loans may also qualify depending on the loan amount, term or vehicle.
Please note: GAP isn't available for:
- consolidation loans or collection refinance loans
- loan-to-value ratios less than 70%
- vehicles used for commercial purposes, such as ride-sharing and food delivery
- loans in the amount of $7,500 or less with a term of 12 months or less
How much does it cost?
For new and eligible used vehicles, a flat enrollment fee of $399 applies. You may pay this as a lump sum or finance it by rolling the amount into your loan. Be mindful that adding the fee to your loan will increase the cost of GAP. As a comparison, many car dealers charge up to $999 for asset protection products.
Could I transfer GAP from one vehicle to another?
GAP is nontransferable from one auto loan to another auto loan.
How much would my payment be if I finance GAP with my auto loan?
Your payments will, in large part, depend on the amount as well as your interest rate and term of your loan.
Can I cancel GAP coverage?
You'll receive a full refund if GAP is canceled within 60 days of enrolling in the program. After 60 days, the fee is fully earned and non-refundable, and GAP won't be canceled.
What do I need to know when filing a GAP claim?
Your car must be declared a “total loss” by your insurance company or designated appraiser, or there must be “unrecovered theft.” Please see your GAP Agreement and Disclosure for further information.
How do I submit a claim?
You can initiate the claim process by calling Navy Federal Credit Union at 1-866-258-7298, Option 1, Monday through Friday, 8 am to 5:30 pm, EST. Processing time is usually within 4 days of receiving all required documentation.
We'll need the following documentation from you in order to process your GAP claim based on your loss type:
Collision & Theft - Recovered
- The settlement breakdown letter, which should indicate any taxes, fees and deductibles applied
- Any information regarding the cancellation of optional insurance, extended warranties and/or service contracts
- Insurance settlement check posted to the loan account
- Signed and initialed promissory note for your loan, if one isn't on file
Theft – Not Recovered - Additional Document including list above
- Police report with vehicle identification number and date of loss
Your purchase of Guaranteed Asset Protection (GAP) is optional. Whether or not you purchase Guaranteed Asset Protection will not affect your application for credit or the terms of any existing credit agreement you have with Navy Federal. If you cancel your optional GAP coverage within 60 days of enrollment, you will receive a full refund of any fees. Additional information will be provided to you, which will include a copy of the GAP Agreement and Disclosure (NFCU23A) containing the terms of the plan. There are eligibility requirements, conditions and exclusions that could prevent you from receiving benefits under the plan. You should carefully review the additional information for a full explanation of terms.↵