Learn 4 easy steps you can take to protect yourself against phone scams.

Member Security Essentials

Protecting your accounts is a top priority for Navy Federal. Using state-of-the art fraud prevention systems, our dedicated staff constantly monitors your accounts for suspicious activity.

Ways to Protect Your Account

If you suspect you're a victim of fraud or identity theft, call Navy Federal immediately at our 24-hour service line, 1-888-842-6328, so we can take proactive measures to protect your accounts.

Card Cracking

Scammers are targeting people on social media with offers like "legit money fast" or "earn thousands quickly" in exchange for sign-in credentials, account numbers, debit cards and PINs. You can outsmart them. Read More about card cracking

Credit & Debit Card Fraud

We work around the clock monitoring your account for fraudulent activity. Learn what it takes to protect yourself from becoming a victim and what to do if your accounts are ever compromised. Read More about credit & debit card fraud

Phishing Scams

Scammers will try to get you to share your personal information through email, telephone, text and even social media attacks. We can help you recognize their tactics. Read More about phishing scams

Mobile & Online Security

Cyber security attacks can take many forms and use all types of web-capable devices to try to access and compromise your personal data. Arm yourself against attack with these simple tips. Read More about online and mobile threats

ATM Security

We want our members to know they're secure, no matter which ATM they use. Learn how we protect our members and get tips on safe ATM use. Read More about ATM security

Fraud & Identity Theft Reporting

Is there a strange transaction on your card statement, or did you receive medical bills for a doctor you never visited? If you suspect you're a victim of identity theft, find out what to do next and how we can help you prevent any further damage. Read More about identity theft reporting

Zero Liability Protection

We’ve got your back. Our Zero Liability policy ensures you won’t lose your money if you ever become a victim of fraud. Read More about zero liability protection