Navy Federal Credit Union
Navy Federal Credit Union

Emergency Assistance Now Available

Navy Federal stands ready to help members living in areas affected by Superstorm Sandy and its aftermath. We are here to work with our members during this difficult time to find the best solution for your needs. If you need emergency financial assistance, our Contact Center (1-888-842-6328) remains open 24/7 to serve you. Our mid-Atlantic and Northeast branches will be open as well.

Navy Federal Assistance includes:

  • Emergency Relief Loans
  • Increase in line-of-credit limits
  • Payment deferment on existing loans
  • Free express delivery of credit cards, debit cards, and checks

Emergency Relief Loan Terms and Rates

  • Up to $15,000
  • Up to 60 months*
  • 6% APR
  • Payments can be deferred for 90 days; interest will accrue during this period

Members requesting an Emergency Relief Loan will be limited to the following loan amounts and conditions:

  • Up to $15,000 to cover evacuation expenses or related damages
  • Must be a resident or own a property in a county FEMA has declared a disaster area. You can find out if your area is a FEMA disaster area, visit the FEMA web site.
    (To qualify for an Emergency Relief Loan, you must supply proof of home ownership or residential status. Accepted documentation includes: driver's license, real estate tax bill, mortgage statements, insurance policy, or bill.)
  • Must apply within 45 days of the date that FEMA makes the declaration
  • Direct Deposit and automatic payment through a Navy Federal checking account must be set up within 90 days, or the loan will revert to the prevailing Personal Loan rate
  • One Emergency Relief Loan per residence
  • Emergency Relief Loans cannot be used to refinance or consolidate existing loans

Loan approval guidelines may apply to these conditions.

For immediate assistance or to apply for an Emergency Relief Loan, call us at 1-888-842-6328.

*Emergency Relief Loan Payment Example: $15,000 loan for 60 months at 6% APR will result in a monthly payment of $290.48.


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